"5 star and more, wow factor"
Stayed here recently with my wife for our wedding anniversary and it was a wow from start to finish, have passed by many times but was taken aback by how stunning the location is, On arrival was greeted by excellent concierge staff who explained the covid protocol system, temperature checking on entry and sanitizers at every public area, Sarah on check in was exceptional and talked us through every detail of the hotel. Was also greeted by Stephen Cox one of the managers who also gave us a great welcome and on leaving a heart warming send off, great assets to the hotel. Have to commend all the staff, courteous and helpful. On arriving early, check in wasn't till 4 so went to the spa where we were welcomed by Helen who was very helpful, and again explained everything about the spa and pool area. Pool, Jacuzzi everything enjoyable. Lovely furnishing throughout the hotel, Our room was 128 , a suite room and what a room , amazing décor and that view across the lake, dinner was first class and service to match, breakfast the same, everything is done with the guests safety in mind without loosing the wow and relaxation factor. Grounds are in impeccable condition, with plenty of walking/running tracks around the golf course and places to sit out and just chill.
Have to say this is one of the best hotels I've ever stayed in , sad to leave but cant wait to return when restrictions are all lifted.
Cant fault this hotel in any way, 5 star hotel, 5 star staff and a 5 star location.