Malone Grove Apartments (Group)

"Great place and very reasonable"
I stayed here with three friends as we wanted somewhere central to stay after a night out. We booked an apartment and it was perfect for what we needed. I would have been happy to stay there longer. The staff were very friendly and the place was clean and easy to get to the city centre. The next time I am over I will be booking this place again.

Excellent Service
We had a fantastic family stay in executive, adjoining rooms in the hotel. The rooms were extremely presentable and comfortable with all the conveniences we required. The breakfast was amazing and all the staff, especially the reception manager, couldn't have done enough to help us. I would recommend staying here!

Good quality accommodation at a fair price
However the interior of the ensuite facility was a little tired - a crack appeared on the base of the shower tray which then leaked into the downstairs bar area ceiling. This only came to light when the staff came to check out where the water was coming from. The maintenance guy then tried to fix it while we were still in the room which was a little unnecessary as we were due to leave. The food and service in the restaurant was good.

"Event to remember"

I recently helped organise a large charity event at the Malone Lodge hotel that catered for 230 people.

Given that we were complete amateurs at arranging an event of this nature - from start to finish, the events team were easy to deal with, thoroughly professional and went out of their way to help us. The attention to detail of the team was impeccable and they were able to guide us on a number of small details.

The overall set-up of the room was very good - aesthetically pleasing, perfect lighting, very good quality of sound and graphic system which enabled the speeches, auction and raffle to run smoothly. The staff on the night were friendly and helpful and the timing of service ran exactly to plan.

The previous review pointed out deficiencies in the quality of the food and to an extent there is merit in the comments however I give 5 stars in spite of this. The menu was chosen by the organisers (from options presented by the hotel) and the simpler dishes were selected to ensure that that everyone was catered for. The food was not perfect but rarely is in mass catered events and I hope that peoples' reason for attending was not to have a gastronomic experience. In contrast, I have had many pleasurable dining experiences at Knife and Fork restaurant over the last number of years which attests to the quality of the kitchen at the hotel.

Overall the night was a huge success and a large chunk of credit in this regard goes to the team - in particular, well done to Katie and Tony!