I have visited the hotel before however the service I received on my recent visit in july was outstanding (especially with it being a busy Saturday night) the attentiveness of our waitress Rachel not only to us as a table but our two young children who were completely smitten by her and her enthusiastic personality.
Rachel and the girl running the Restaurant ( we didn't pick up her name however assume she was the manager/supervisor) were both incredible, the pair have a good bond which showed in their communication and witty humour with customers. This really created a nice atmosphere in the Restaurant.
One fault would be the lobby area , after eating our meal we attempted to sit in the lobby however many of the tables were dirty or in use (assuming there was a wedding) although as it was a busy night we attended we overlooked this.
I've seen a few negative reviews about the hotel itself but I feel it's important to acknowledge the staff that add the personal touch to the place, will definitely be returning.