I recently stayed in this hotel while catching up with friends in Limerick city. I was really impressed with the standard of care I received in this accommodation. While the rooms and food were to a very high standard I was most impressed by my treatment by the staff in reception. As it was my first time staying there they explained the runnings of the hotel clearly- breakfast times, where to eat.. they took their time to answer queries I had regarding parking etc. Check in and check out was dealt with swiftly. Nothing was too much trouble. This hotel is lucky to have such kind, caring, helpful and highly trained staff on reception. I sincerely recommend a visit to this hotel.