This was our first time staying at the Langham and it did not disappoint. Although our stay started with a small mix-up on the time of our airport pick-up, this was quickly rectified. The hotel is beautiful, clean and in a great location. The staff was excellent, from the front desk to the concierge to the staff at the Club Lounge, which is worth the price if you are able to splurge a little. We had a great experience at the Langham and would not hesitate in staying there again.