As a Platinum elite member I travel often and have high hopes for the places I stay. This JW met those expectations. The hotel has an excellent location right on Hyde Park and close to the tube and the Heathrow express. What sets the hotel apart is the service. The Exec lounge is fantastic, the best I have experienced in Europe. It's very spacious and comfortable. Never seemed to crowded. Breakfast was very good and evening menu excellent with free beer, wine and champagne for several hours. Special thanks to Elena from Austria one of the servers. Her friendly personality and enthusiasm was outstanding!
Special thanks to Anna the lobby hostess. After a long flight overnight arriving very early, she continued to monitor my room availability and sought me out to bring me my keys when ready. Outstanding service and much appreciated. When in London this should be your first choice.