From the first moment we arrived at the Fitzwilliam hotel we were made feel so incredibly welcome, like our stay there was important to the manager and staff. In particular Fergal the General manager, Patrick the Head Conceirge and Niamh on reception made it such a pleasure. We went for a very much needed R&R and without question this hotel treats every aspect of this. The hotel, surroundings and professionalism of the staff are all second to none. Oh and the breakfast was superb with our 6&8yr olds very much enjoying it! The 'afternoon tea' was something to experience for all you foodies out there, it was an incredible fusion of flavours some with an unexpected twist! An amazing time in an amazing place that came at the perfect time for our family and we cannot wait to return!